(Jacob Bruns, Headline USA) Mega-corporation American Airlines has failed to provide numerous services in recent months, including delivering on flights for passengers.
But now the airline has reached a new level of incompetence: they lost a child who they were supposed to escort through the airports and on the plane, the Business and Politics Review reported.
Do better American Airlines
👏 👏 pic.twitter.com/2G3eTw1Q4r— 🇺🇸Texas Tweetheart🇺🇸 (@MechelleChristy) July 5, 2022
According to Monica Gilliam, her 12-year-old daughter, for whom she paid $150 to be chaperoned, was abandoned by flight attendants upon her flight’s arrival at Miami International Airport.
“It turns out that the flight attendants waved her off the plane and said ‘bye’ and she didn’t know what to do so she kept going because they were telling her ‘bye’ so she kept walking,” she stated.
Her daughter’s status was reported to her via a phone call from the American Airlines manager at the airport.
“It was the American Airlines manager at Miami and he says ‘your child is missing, we’ve shut down the terminal, we don’t know where she is,’” Gilliam recounted.
“How do you lose an unaccompanied minor?” she said. “How did you lose my child?”
The disturbed mother also noted that Miami International Airport is one of the largest human trafficking zones in the nation.
“So she’s going through the airport with that billboard on her, that she was an unaccompanied minor in one of the largest human trafficking hubs in the country,” she added.
In response to the story, American Airlines claimed to be investigating the matter, issuing a statement affirming that they do indeed care about children who are flying.
“American cares deeply about our young passengers and is committed to providing a safe and pleasant travel experience for them,” the statement said.
“We take these matters very seriously and are looking into what occurred. A member of our team has reached out to the customer to learn more about their experience.”
